Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
You need to keep your item unused and in the same condition that you received it in order to be able to return it. It must also be in the original packaging.
All self-returned products are subject to a 20% restock fee.
There are specific circumstances in which refunds are not given:
We will email you to let you know that your returned item has been received once it has been received and examined. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.
First, make another check of your bank account if you have not received your refund yet. It might take a while for your refund to be posted, so get in touch with your credit card company. Next, contact your bank. Refunds are frequently processed for a while before being posted. If you’ve done all of this and you still have not received your refund yet, please contact us
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email and we will inform you where to send your return.
To return your product, please contact us first.
The cost of shipping for returning an item will be at your own expense. Shipping costs are non-refundable. The cost of return shipping will be subtracted from your refund if you are eligible for one.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us if you have any questions about returns or refunds.
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