Shipping & Return Policy

Which Countries Do We Ship To?

At this time, National Fireproofing, Inc ships merchandise only to locations within the United States and Canada.

 

How do I return an item?

National Fireproofing Company accepts returned merchandise purchased from our online store if the container or product is unopened and in “factory new” condition. Returns are accepted only within 30 days from date of purchase from our online store. Returned items are subject to a 15% restocking fee. All returns must have a RGR (Return Goods Request) number assigned to it or the return will be rejected. Customer is responsible for return shipping costs. We reserve the right to assess the condition and age of returned goods prior to offering a refund. This may result in a refund being refused. To obtain an RGR, or if you have any return policy related questions or requests, please don’t hesitate to call our Customer Service Department at (219) 926-1477, or email us at [email protected]

Shipping & Return Policy was last modified: by